Shipping & Returns
Australia
- Shipping Cost: $14 AUD (Express via AusPost)
- Delivery Time: 1-2 business days
United States
- Shipping Cost: $39 AUD (International Express Postage)
- Delivery Time: 3-6 business days
Europe
- Shipping Cost: $49 AUD (International Express Postage)
- Delivery Time: 4-7 business days
Canada
- Shipping Cost: $39 AUD (International Express Postage)
- Delivery Time: 3-6 business days
New Zealand
- Shipping Cost: $25 AUD (International Express Postage)
- Delivery Time: 2-5 business days
Returns Guide
We want you to be completely satisfied with your order. If for any reason you need to return an item, please review the following steps and guidelines.
How to Initiate a Return (Australian Customers Only)
- Contact us within 5 days: Please reach out to us via email info@theboutiquebyarekae.com or Instagram within 5 days of receiving your order to initiate a return.
- Provide tracking number: Once you've contacted us, please provide the tracking number for the return shipment.
- Return shipping cost: The return shipping cost is the responsibility of the customer.
- Return window: Returns must be lodged over the counter at your local post office within 5 business days from the date you receive your order.
Return Conditions
- Original condition: The item must be in its original, unworn condition, with all tags attached. The dress should be free from makeup, perfume, stains, or any form of damage.
- No worn or altered items: We cannot accept returns for items that have been worn, altered, or damaged in any way.
Return Processing Fee
- A $15 AUD handling and processing fee will apply to all returns.
If you need any assistance or have any questions, don’t hesitate to reach out to us:
info@theboutiquebyarekae.com